If, for any reason, you order an item from us that you are not satisfied with, we will gladly refund your money if you return the item within 10 days of purchase. If you need an item that is not listed within these pages, we will attempt to find what you want. We will strive to fill these orders as quickly as possible.
Shipping is calculated automatically at $6.00 plus $.50 pound. So a 5 lb package will cost $8.50. We will ship by Priority mail on 1st shipments, with delivery confirmation. Backorders will be shipped our cost 1st class mail. Overseas we will charge what it costs us! If you want items quicker, we will charge extra. If you want insurance we will charge the extra cost. We will work with you if you want a package shipped Express mail, Fed-Ex or UPS. Cost will be what we have to pay for shipping. Please let us know on the checkout page, call or email with specific shipping instructions. We do make exceptions on shipping costs for large orders. Please remember we pay our suppliers a lot of money for shipping.
Overseas shipping: Yes we do ship overseas. We usually ship orders by global express or global priority mail. We only charge the actual cost of shipping. Shipping costs depend on the weight of the package. It is very difficult for us to estimate shipping costs for overseas customers until the package is complete and weighed. An estimate of shipping costs can be obtained at the following web site. http://postcalc.usps.com/ If there are any other costs associated with shipping products overseas we only charge the actual cost.
Handling Fees: Handing fees are the fees we are charged with processing credit cards, PayPal fees, shipping materials, bank fees and other costs. Because we are a business that offers internet and mail order the credit card companies charge us more for processing credit cards. Any business that accepts credit cards are charged a percentage of each sale by the credit card companies for processing the sale. We charge a 5% fee for credit card sales. Again we do not make any money on handling fees.Handling fees are waved for cash, cashier’s checks, money orders, bank transfers and very good checks.
Other Discounts: We are a small retail business, we purchase from 30 different manufactures and/or distributors. We purchase at wholesale prices, thus we cannot offer wholesale prices on items, unless we order very large quantities. If you want guide discounts or wholesale prices, be prepared to order large quantities of items. We will work with customers when we can. If you are a retail business, seeking supplier information, please contact us.